Parts & Service
Equipment Down? Start Here.
A stopped extrusion press or finishing line costs money by the hour. Belco Industries keeps a Parts Department and a Service Department for exactly that moment: to identify the component you need, get it to your plant, and put a technician on it when the part alone will not solve the problem.
We support the extrusion and finishing systems we build, for the life of the equipment. If you are not certain what failed, call anyway. Describing the symptom is often enough for our specialists to narrow it down.
Have your equipment type and serial number ready if you can. A photograph of the component or its nameplate speeds things up. The Parts Department is open Monday through Friday, 8:00 a.m. to 4:30 p.m. ET.
Three Ways We Keep You Running
Mobile Parts Delivery
Our stocked van brings high-demand components to your plant, so nobody leaves the floor to collect a part.
Mobile Parts Delivery
Parts
Tell us the equipment and the symptom. Our specialists identify the component and get it moving.
Replacement Parts
Service
Troubleshooting, repairs, oven surveys, instrument certification and burner controls, plus remote support from our controls team.
Equipment ServiceParts Department
Our specialists identify, source, and deliver the components that keep extrusion and finishing equipment operating, from routine maintenance items to the critical parts that stop production when they fail. Because our team builds this equipment, we know how the components fit together, which shortens the time spent identifying a part and reduces the risk of shipping the wrong one.
Parts ship to your facility, stage for pickup in Belding, or ride along on a scheduled Mobile Parts Delivery visit. We can also build a customized service kit from your equipment and maintenance history, then replenish it on a regular schedule so the components you use most are already on your shelf.
See what the Parts Department supports
Service & Field Support
Our technicians handle troubleshooting, repairs, preventative maintenance, equipment upgrades, and technical support. That includes startup and commissioning, instrument certification for temperature controls, burner control setup, industrial oven surveying, and equipment evaluations that tell you what needs attention now and what can wait for a planned shutdown.
Larger repairs and upgrades get a project manager who owns the schedule from planning through completion, so the work finishes inside the window your production schedule allows.
Our controls team also offers remote service: they troubleshoot with your maintenance staff over the phone while viewing your machine controls remotely, which often identifies the fault without a trip.
In most cases we respond to service requests within 48 hours. Scheduling depends on the equipment and the scope of the work, so we confirm timing with you once we understand the issue.
Mobile Parts Delivery
Skip the shipping wait and the trip to collect a part. Our stocked Mobile Parts Van brings high-demand replacement components directly to your facility and gives your maintenance team a chance to see the available inventory in person. A Belco service technician can ride along when a visit needs more than parts.
The van travels nationwide and has already made stops in Michigan, Ohio, Tennessee, Wisconsin, Illinois, Texas, and Pennsylvania. If your state is not on that list, call the Parts Department — routes are planned around customer demand.
“We had the mobile van stop at 2 facilities so far. Each time we get stocked back up. The convenience is awesome and it lets the maintenance team see what is available in person too. Sean is always friendly and great to work with. I wish more companies would do this.”
Bryan L., Altec
Why Manufacturers Call Belco
- Specialists who know extrusion and finishing equipment because they build it
- Nationwide mobile parts delivery and customized service kits stocked for your line
- Experienced field technicians and dedicated project management for larger repairs
- Support that continues for the life of the equipment, not just through installation
Frequently Asked Questions
I do not know whether I need a part or a service visit. Who do I call?
Call the same number either way. Describe what the equipment is doing and our specialists will route it — sometimes a component ships and your team installs it, sometimes a technician needs to see the line first.
What equipment does the Parts & Service team cover?
The aluminum extrusion and industrial finishing systems Belco builds, including log and billet furnaces, saws, pullers, stretchers, cooling tables, quench systems, conveyors and stacking systems, die and age ovens, powder coating and paint lines, cure and dry off ovens, pretreatment and electrocoating systems, and the burners, controls and instrumentation that run them.
What should I have ready when I call?
The equipment type and its serial number if you can find them, plus a short description of the symptom. A photograph of the component or its nameplate is often enough for our specialists to identify a part without a drawing.
What are the Parts Department hours?
The Parts Department is open Monday through Friday, 8:00 a.m. to 4:30 p.m. ET. Call the parts desk at (616) 794-0410, ext. 346 and describe what the equipment is doing.
How quickly can you get a part to my plant?
In most cases we respond within 48 hours. From there it depends on whether the component is on our shelf, has to be sourced from a supplier, or is fabricated in our shop. Call with the equipment and part details and we will tell you what is realistic before you commit to a repair window. If a Mobile Parts Delivery route is already heading your way, that is often the fastest option.
Do you travel, or do I ship equipment to you?
Both. Our field technicians travel to customer plants, and the Mobile Parts Van runs nationwide with stops so far in Michigan, Ohio, Tennessee, Wisconsin, Illinois, Texas, and Pennsylvania. Components can also be shipped to you or staged for pickup at our plant in Belding, Michigan.
Need a Part Today?
Call the Parts Department and describe what stopped. If we can identify the component on the phone, we will tell you how fast we can get it to you and whether a technician should come with it.
Parts, service, and Mobile Parts Delivery scheduling. Prefer to write? Send us the details and include your equipment serial number.
In This Section
Parts Desk
Have your equipment serial number ready.
Mon–Fri, 8:00 a.m.–4:30 p.m. ET